Lush Fresh Handmade Cosmetics - Wisma Atria

I am writing to bring attention to a recurring issue that has become increasingly concerning. The strong and pervasive scent emanating from the LUSH store is not only overpowering but also poses potential health hazards to passersby, including both customers and staff. The intensity of the fragrance is such that it can be detected from a considerable distance, creating an unhealthy and uncomfortable environment for those in proximity. This continuous exposure to potent scents can have adverse effects on respiratory health and general well-being. Despite having raised this concern previously, there has been no discernible effort from the LUSH store management to address or mitigate the situation. The lack of action is particularly troubling, as prolonged exposure to strong fragrances can lead to long-term health issues. I strongly urge you to take immediate steps to rectify this matter, as it not only affects the well-being of individuals passing by but also the staff working within the store. Implementing measures to contain or reduce the fragrance levels would contribute to creating a safer and healthier environment for everyone. Your prompt attention to this issue is appreciated, and I hope to see swift and effective action taken to alleviate the ongoing problem.

It was my first time stepping into lush to purchase Halloween goodies for my son. I had an amazing experience with Sandy who is super knowledgeable! The moment I stepped in, I was guided by her expertise ! She was so bubbly and gave me good tips on my purchase! I can’t wait to try all my purchases and the sweetest part is the gift that I was surprised with. It’s so heart warming and made such an impact! Will definitely recommend Sandy and the rest of the staffs at Wisma for the greatest experience! Will indeed be a regular here ! Xoxo

A gift best comes from the heart, and when it is totally unexpected! Special mention to Hilya, who totally made my day! She was so cheerful, and easy to talk to, and recommended me products according to what i wanted! Best Lush in-store Experience!! To the rest of the team there, keep up the really great Lush vibe!!! Will be back again! ❤️

Experience at Lush is perfect. From the moment I walked in, the retail assistant is super friendly. Definitely make me felt very welcomed. Next, their product knowledge is very good. Told her what kind of experience I am looking for and within seconds, she whipped out multiple products that can meet my needs. Store is also very need and tidy, very easy for me to browse the products. And to end off the whole experience, the staffs threw in a few gifts for me as they would like to pay it forward to brighten my day and I deeply appreciated the kind gesture. The kind gesture had made my day better and completed my whole “self-spa” experience. Will definitely be back to Lush Wisma Atria for my future spa/bath/grooming needs. And a great shoutout to Hilya and the team at Wisma Atria for so welcoming and knowledgeable. Also, their bath bombs and face and body mask are great too! Can’t wait to try their shower gel.